eExchange, a member of Al Ansari Group
places utmost importance on the privacy and
protection of clients and considers this to be a
critical part of the services rendered.
In the course of serving its customers, eExchange
acquires, stores and transmits customer communications
and information that customers may regard as private
or sensitive. Some of this information - such as
the customer's name, address, telephone number,
and credit card data - is provided to eExchange
by its customers in order to receive services. Other
information - such as the customer's account status,
choice of services, and customer logs - is created
and maintained by eExchange in the normal
course of providing services.
eExchange will protect the confidentiality
of its customers' information, account information
and personal communications to the fullest extent
possible and consistent with the law. To protect
the loss, misuse, and alteration of information
that is collected from customers, eExchange
has appropriate physical, electronic, and managerial
procedures in place.
eExchange will not disclose any customer
information to third-parties nor will it use this
information for purposes other than to maintain
customers' database or to update customers on service
changes (such as new features). The following exceptions
apply to this rule: It is required to cooperate
with interception orders, warrants, or other legal
process that eExchange determines in its
sole discretion to be valid and enforceable; and
it is necessary to provide to a law enforcement
agency when the contents are inadvertently obtained
by eExchange and appear to pertain to the
commission of a crime.
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