eExchange, a member of Al Ansari Group places utmost importance on the privacy and protection of clients and considers this to be a critical part of the services rendered.

In the course of serving its customers, eExchange acquires, stores and transmits customer communications and information that customers may regard as private or sensitive. Some of this information - such as the customer's name, address, telephone number, and credit card data - is provided to eExchange by its customers in order to receive services. Other information - such as the customer's account status, choice of services, and customer logs - is created and maintained by eExchange in the normal course of providing services.

eExchange will protect the confidentiality of its customers' information, account information and personal communications to the fullest extent possible and consistent with the law. To protect the loss, misuse, and alteration of information that is collected from customers, eExchange has appropriate physical, electronic, and managerial procedures in place.

eExchange will not disclose any customer information to third-parties nor will it use this information for purposes other than to maintain customers' database or to update customers on service changes (such as new features). The following exceptions apply to this rule: It is required to cooperate with interception orders, warrants, or other legal process that eExchange determines in its sole discretion to be valid and enforceable; and it is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by eExchange and appear to pertain to the commission of a crime.


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